> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.turbologo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Connecting a domain to the site

A domain is the website address that users will use to access your site online. To make your website accessible at your own address (for example, http://mycompany.com), you need to follow two steps:

|| If you don't have a domain yet, you can purchase one from a domain registrar by searching online for “buy a domain.”

# Step 1 - Enter Your Domain in the Website Settings
Go to Site Settings → Domain and enter your domain name. Save the changes.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/9/1/d/f91d985510274800/1-pustoj-eng_e1qkq1.png)

If the domain is not yet connected, you will see a message with the IP address (A-records) that you need to add by following [**the instructions below**](#1-step-2-add-a-records-for-the-domain-on-the-registrars-website)

![](https://storage.crisp.chat/users/helpdesk/website/-/f/9/1/d/f91d985510274800/eng-shz_1ghpu32.jpg)

If you have already completed the instructions below, but your domain is not working yet, DNS may still be updating. This process can take up to 24 hours.


# Step 2 - Add A-Records for the Domain on the Registrar’s Website
You need to add an A-type record for your main domain. This can be done in the domain control panel (usually called “DNS zone management”).

**For the main domain, e.g.: mysite.com**
* Log in to your registrar's account (for example, Namecheap, GoDaddy, etc.)

* Open the domain management section. It’s usually called “Domains,” “DNS,” “DNS Management,” or “DNS Records.”
* Find your domain and open the DNS settings.

**Add a new A-record:**
* Enter the domain name without www, for example, “mycompany.com”
* Type: **A**
* Name: **@**
* Value (IP address): **Your Site IP address from Turbologo**

![](https://storage.crisp.chat/users/helpdesk/website/-/f/9/1/d/f91d985510274800/utp-shz2_4zzulh.jpg)

Your Site IP address from Turbologo

![](https://storage.crisp.chat/users/helpdesk/website/-/f/9/1/d/f91d985510274800/ip-eng_16s58d5.png)


|| If you have other A-records for the main domain, delete them. There should only be one A-record for your domain, otherwise the domain will not work correctly.

|| **For domains in .com, .net, .org, .ai, or .co** zones — use IP `209.38.49.193`. **For domains in .ru** zones — use `IP 37.252.23.222`

|| All changes may take from 3 to 24 hours

Once the records are updated, you will see a message in the website settings that the domain is connected. After publishing, your site will be accessible via your chosen link — you’ll be able to view it and share it with others.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/9/1/d/f91d985510274800/domain-ok_jte0um.png)






#  Instructions for Popular Registrars:

### International Registrars
### GoDaddy
* In your account, select your domain → “DNS.”
* In the “Records” block, click “Add.”
* Set type A, name — @, and IP address.
[Detailed GoDaddy Instructions](https://help.turbologo.com/en/article/connect-your-domain-with-godaddy-it59py/) 
[GoDaddy Instructions](https://www.godaddy.com/en/help/add-an-a-record-19238)

### Namecheap
* Go to the control panel → Domain List → select your domain.
* Go to the “Advanced DNS” tab.
* Add an A-record with name @ and the IP address.
[Namecheap Instructions](https://www.namecheap.com/support/knowledgebase/article.aspx/319/2237/how-can-i-set-up-an-a-address-record-for-my-domain/)

### Google Domains
* Select your domain → “DNS” tab.
* In the “Custom records” section, click “Add record.”
* Set type A, name @, and the IP address.
[Google Domains Instructions](https://support.google.com/a/answer/2579934?hl=en&ref_topic=2721296&sjid=8089940692093118602-EU)

### Cloudflare
* Log in, select your site → “DNS” tab.
* Click “Add record,” select type A.
* Set @ and the required IP.
[Cloudflare Instructions](https://developers.cloudflare.com/dns/manage-dns-records/how-to/create-dns-records/#edit-dns-records)