> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.turbologo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I reset my password? How do I change or update my password?

**Reset Forgotten Password / Recover Forgotten Password**

If you can't remember your password, here are some steps to help you regain access to your account:

1. Open the site and click "Sign In" in the top right corner.
2. Click "Forgot Password" on the login form. ![](https://storage.crisp.chat/users/helpdesk/website/f91d985510274800/2025-02-0610-59-12_1b8kezn.png)
3. Enter the email address you used to register on the site and click "Send." ![](https://storage.crisp.chat/users/helpdesk/website/f91d985510274800/2025-02-0611-01-17_1gjfz9f.png)
4. Log in to your email and open the message from Turbologo. In the message, click "Get a New Password." The site will open again with a form for changing your password. Enter the new password twice. ![](https://storage.crisp.chat/users/helpdesk/website/f91d985510274800/2025-02-0611-03-10_penze.png)
5. After entering the new password, your personal account will open.

**How to Change Your Password to a New One:**

1. Log in to the site with your current password.
2. Open the menu in the upper right corner and select the "Settings" section. ![](https://storage.crisp.chat/users/helpdesk/website/f91d985510274800/2025-02-0611-08-35_uskxcg.png)
3. In the settings, select the "Login and Security" section. You will need to enter your old password and the new password. Here is a direct [link](https://turbologo.com/settings/security) to that section on your page. ![](https://storage.crisp.chat/users/helpdesk/website/f91d985510274800/2025-02-0611-09-11_1jqahu9.png)
 **