> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.turbologo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to process a refund?

To process a refund, you need to write to us at support@turbologo.com or in the chat on the website.
||| It is important to indicate the email you used to make the purchase or your invoice number when contacting us