How to process a refund?
To process a refund, you need to write to us at support@turbologo.com or in the chat on the website.PopularPayment does not go through, what to do?
Credit Card When trying to buy a logo, you may encounter an error indicating that your payment has not gone through. The main reasons for this may include: You do not have enough funds on your credit card, or you have reached your card limit. Additionally, in some countries, your bank may charge a fee for international transfers. Make sure that there are sufficient funds on the card. You are using an unsupported card. The card must support international purchases with currency cSome readersHow to buy a logo?
Log in to the site with your username and password. Open the logo you want to buy from the "My Logos" section on the main page. Click the "Download" button. On the page that appears, select a tariff and then choose a payment method. On the payment page, you can enter a promo code. To do this, you need to click on the "Apply coupon" link. You can download the logo to your computer or mobile device after purchase by following the instructions in this article (https://help.turFew readersCan I make an additional payment to the next tariff later? How do I do this?
After paying for the plan, you can make an additional payment to upgrade to the next plan. You can upgrade from the Basic plan to the Standard or Business plan, and from the Standard plan to the Business plan. You can also make an additional payment to switch to the annual plan. You can upgrade your plan in any of the following ways: Click on the "Upgrade" button at the top of the main page. (https://storage.crisp.chat/users/helpdesk/website/f91d985510274800/2025-03-1409-57-0711Few readersI need an invoice with company details
After purchase, the invoice is sent to the email address specified during registration on the site. If you need an invoice with your company details, please send the company information to support@turbologo.com, and we will send you a new invoice in a reply email.Few readers